Why Consider SymTrain in Your Contact Center?
Transforming Learning through Automated Role-Play
Driving Training Consistency with Benchmarks
Benchmarking in the Age of AI
5 L&D Strategies to Improve Agent Performance
Jim Madden is All-In on Automated Role-Play
SymTrain CEO Insights: Yoda & Obi-Wan
In this CEO Insight hear how, just like Obi-wan and Yoda helped young Jedi develop their skills, training facilitators who harness the power of SymTrain guide their workforce, automatically (and with no hands). Bring the force of AI-powered, automated role-play to your contact center agents.
How a BPO Serving One of the Largest U.S. Wireless Carriers Saved Their $2M Contract by Cutting Training Time from Weeks to Days
SymTrain CEO Insights The Kirkpatrick Model
SymTrain is a unique training solution that goes beyond just receiving positive feedback from learners. With a focus on measuring behavioral changes that impact your business, employees can practice job functions while learning, resulting in improved outcomes at the behavior and results level, ultimately achieving levels 3 and 4 of the Kirkpatrick Model.