Practice with the Big Kids & Boost Performance
Practice with the Big Kids & Boost Performance
When Jason Heil, Co-Founder, CEO, and Managing Partner of Redial BPO, shared on Episode 9 of SymTrain’s Podcast ...
Posts by:
María Vives
Transforming CX for a Latin American Company with AI Coaching
Transforming CX for a Latin American Company with AI Coaching
The Problem: A Crisis in Customer Experience
At one of Latin America’s fastest-growing digital payment...
Elevating Retail Support with SymTrain
Elevating Retail Support with SymTrain
Inbound customer service calls for a retailer can be challenging. Customers expect quick, efficient solutions, and their...
Transforming Agent Training in the Healthcare Industry
Transforming Agent Training in the Healthcare Industry
A leading global healthcare organization, renowned for its innovative solutions and customer-centric approach,...
Cutting Onboarding Time in Half During Hurricane Season
Cutting Onboarding Time in Half During Hurricane Season
When Seconds Count: A Story of Rapid Preparedness
Imagine the pressure of a hurricane season, phones...