Coach's Corner

Explore expert articles, industry trends, and practical tips to optimize agent performance, learn best practices, and drive results.

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Latest Blogs

Posts by:

Anne Morales

Technology

Preparing Agents for Tech Support Calls with AI Coaching

Anne Morales

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Insights

Tips and Tricks: A Manager's Guide to Coaching with SymTrain's New Scoring

Anne Morales

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Consumer Products

Rapid Onboarding for Seasonal Staff

Anne Morales

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Retail

Preparing Retail Agents for the Holiday Season Rush

Anne Morales

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Travel & Hospitality

AI Coaching New Hires for Seasonal Fluctuations

Anne Morales

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Tips and Tricks

Tips and Tricks: SymTrain's New Scoring System

Anne Morales

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Banking

Managing 3rd Party Collections Better with AI

Anne Morales

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Communications and Media

Agent Strategies for Upselling and Cross-Selling in Telecom

Anne Morales

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Insurance

Speeding Up Policyholder Sales with AI Coaching

Anne Morales

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Healthcare

Boosting Patient Satisfaction in Healthcare with AI Coaching

Anne Morales

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